It is not a new question
“How come I have to pay a penalty for my bag being 5 kilos over when the person next to me is three times my body weight?”
Air New Zealand is asking more than 10,000 customers travelling on its international network to take part in
a passenger weight survey this month. The survey is essential to the safe and efficient operation of the aircraft and is a Civil Aviation Authority requirement. Customers on NZ’s domestic network were weighed in 2021.
‘We want to reassure our customers there is no visible display anywhere. No one can see the weight – not even
us. It’s completely anonymous,’ says NZ’s load control improvement specialist Alastair James ‘It’s voluntary,
and by weighing in, people will help us to fly safely and efficiently.’
Do we believe that?
